If you wish to transfer your digital assets out of your trading account, follow the steps below to complete a withdrawal from trade.cnho.io.

Step 1: Log In

  • Go to trade.cnho.io
  • Log in using your email and password
  • Ensure your account has completed both KYC and Bank Verification

Step 2: Navigate to the Asset Details Page

  • Locate the asset you wish to withdraw (e.g., CNHO, mBTC, ETH)
  • Click on the asset to view its Asset Details Page

Step 3: Click the “Withdraw” Button

  • On the Asset Details Page, click the “Withdraw” button
  • This opens the withdrawal form for the selected asset

Step 4: Fill in Withdrawal Information

Complete the withdrawal form using the following fields:
FieldDescription
Receiving BlockchainSelect the blockchain where you want to receive the withdrawn asset (e.g., Ethereum, Solana, etc.)
Receiving AddressThe wallet address where your assets will be sent
Amount You WithdrawThe amount of the asset you wish to withdraw. The available balance will be shown for reference.
Amount You ReceiveThe actual amount you will receive after deducting any applicable gas/network fees
Gas FeeEstimated fee based on blockchain network conditions

⚠️ Important Notes

  • Minimum Withdrawal: 100 CNHO (or equivalent for other assets such as mBTC)
  • Manual Review: All withdrawals are subject to manual approval and may take up to 24 hours to be processed.
  • Security Checks:
    • Withdrawals using a new receiving address or following a password/security change will require extra manual verification.
    • Expect a verification call or email from the team.
  • Safety Reminder:
    • Always verify your withdrawal address before confirming.
    • Use secure browsers and devices to avoid tampering or leakage of your information.

🧮 Special Case: mBTC Withdrawals

When withdrawing BTC, the system uses the mBTC unit:
1 BTC = 1000 mBTC
For example, to withdraw 0.01 BTC, you should enter 10 mBTC in the withdrawal form.

✅ Supported Blockchains for CNHO Withdrawals

BlockchainCNHO Contract Address
CNHO StablesCosmos-based chain (native chain)
SolanaBNKTc3eyr6N3bFLEtXNVBBFd9SHKzTjQ4vL9h4AT7maj
ZKsync0xfe7810f7EF3891b44c5FecFDDAa7D54fdD7603c4
Base0x8331696B487949C7144aa79Efc76c98567150aeA
Arbitrum0xC47CBffb6fE3B90A3e08c4E0cD1aeC7fa7ae73B9
Polygon0xA8Da8BE2b2E7d581a74eb71a391DF6eF875b1718
Ethereum Mainnet0x2747ee1ee8490ce2f1853600c28a3846353d9d31
BSC0x837B36641FFF9Cc3beA83544cf3297A9D68648E5