Step 1: Log In
- Go to trade.cnho.io
- Log in using your email and password
- Ensure your account has completed both KYC and Bank Verification
Step 2: Navigate to the Asset Details Page
- Locate the asset you wish to withdraw (e.g., CNHO, mBTC, ETH)
- Click on the asset to view its Asset Details Page
Step 3: Click the “Withdraw” Button
- On the Asset Details Page, click the “Withdraw” button
- This opens the withdrawal form for the selected asset
Step 4: Fill in Withdrawal Information
Complete the withdrawal form using the following fields:| Field | Description |
|---|---|
| Receiving Blockchain | Select the blockchain where you want to receive the withdrawn asset (e.g., Ethereum, Solana, etc.) |
| Receiving Address | The wallet address where your assets will be sent |
| Amount You Withdraw | The amount of the asset you wish to withdraw. The available balance will be shown for reference. |
| Amount You Receive | The actual amount you will receive after deducting any applicable gas/network fees |
| Gas Fee | Estimated fee based on blockchain network conditions |
⚠️ Important Notes
- Minimum Withdrawal: 100 CNHO (or equivalent for other assets such as mBTC)
- Manual Review: All withdrawals are subject to manual approval and may take up to 24 hours to be processed.
- Security Checks:
- Withdrawals using a new receiving address or following a password/security change will require extra manual verification.
- Expect a verification call or email from the team.
- Safety Reminder:
- Always verify your withdrawal address before confirming.
- Use secure browsers and devices to avoid tampering or leakage of your information.
🧮 Special Case: mBTC Withdrawals
When withdrawing BTC, the system uses the mBTC unit:1 BTC = 1000 mBTC
For example, to withdraw 0.01 BTC, you should enter 10 mBTC in the withdrawal form.
✅ Supported Blockchains for CNHO Withdrawals
| Blockchain | CNHO Contract Address |
|---|---|
| CNHO Stables | Cosmos-based chain (native chain) |
| Solana | BNKTc3eyr6N3bFLEtXNVBBFd9SHKzTjQ4vL9h4AT7maj |
| ZKsync | 0xfe7810f7EF3891b44c5FecFDDAa7D54fdD7603c4 |
| Base | 0x8331696B487949C7144aa79Efc76c98567150aeA |
| Arbitrum | 0xC47CBffb6fE3B90A3e08c4E0cD1aeC7fa7ae73B9 |
| Polygon | 0xA8Da8BE2b2E7d581a74eb71a391DF6eF875b1718 |
| Ethereum Mainnet | 0x2747ee1ee8490ce2f1853600c28a3846353d9d31 |
| BSC | 0x837B36641FFF9Cc3beA83544cf3297A9D68648E5 |