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Once you’ve successfully passed identity (KYC) verification, you must verify a bank account that supports offshore RMB (CNH) to use fiat on/off ramp services such as deposits, transfers, and withdrawals.

🔐 What You Can Do After Bank Verification

  • ✅ Deposit CNH to receive CNHO stablecoins
  • ✅ Transfer and withdraw funds
  • ⚠️ Redemption (Convert CNHO to fiat) requires a separate Initialization step (covered in the next guide)
You may register multiple bank accounts, but only one can be set as your default withdrawal account.

✅ Requirements for Bank Account

To be eligible, your bank account must:
  • Be owned by you, matching the full legal name from your KYC
  • Be able to send and receive CNH (offshore RMB) via wire transfer
  • Be issued by an offshore financial institution (e.g., Hong Kong, Singapore, BVI)
  • Not be a Mainland China domestic CNY account

📝 How to Add and Verify a Bank Account

Step 1: Log in and Access Bank Verification Page


Step 2: Fill in Bank Account Details


Step 3: Upload Latest Bank Statement

  • Must be issued within the last 3 months
  • Must include:
    • Your full name (matching KYC)
    • Bank name
    • Account number
    • Account address
    • Some transaction history or balance
❗️File formats: PDF, JPG, PNG
❗️Screenshots from apps are not accepted unless official statement is visible

Step 4: Submit for Review

  • Double-check all entered details and uploaded documents
  • Click “Submit for Review”
  • A confirmation email will be sent to you

⏳ Review & Approval

  • Review time: 1–3 business days
  • Once approved, you will be able to:
    • ✅ Deposit CNH
    • ✅ Withdraw CNHO
    • ✅ Transfer funds
    • ❌ Redemption not available until Initialization is completed

⚠️ Important Reminders

  • ✅ You may add multiple bank accounts
  • 🔁 You may change your default account at any time
  • ❌ Redemption of CNHO requires a separate Initialization step (next guide)
  • ❌ Mainland China CNY accounts are not supported
  • ❌ U.S. tax residents are not supported