User Guides
Bank Verification
For Offshore RMB (CNH) Transactions
Once you’ve successfully passed identity (KYC) verification, you must verify a bank account that supports offshore RMB (CNH) to use fiat on/off ramp services such as deposits, transfers, and withdrawals.
🔐 What You Can Do After Bank Verification
- ✅ Deposit CNH to receive CNHO stablecoins
- ✅ Transfer and withdraw funds
- ⚠️ Redemption (Convert CNHO to fiat) requires a separate Initialization step (covered in the next guide)
You may register multiple bank accounts, but only one can be set as your default withdrawal account.
✅ Requirements for Bank Account
To be eligible, your bank account must:- Be owned by you, matching the full legal name from your KYC
- Be able to send and receive CNH (offshore RMB) via wire transfer
- Be issued by an offshore financial institution (e.g., Hong Kong, Singapore, BVI)
- Not be a Mainland China domestic CNY account
📝 How to Add and Verify a Bank Account
Step 1: Log in and Access Bank Verification Page
- Go to: https://beta.cnho.io/login
- After login, navigate to My Bank → Add New Bank
Step 2: Fill in Bank Account Details
| Field | Description | Example |
|---|---|---|
| Name of This Account | Nickname for this account (for your reference) | “My HSBC CNH Account” |
| Account Name | Must exactly match your KYC name | JOHN WANG |
| Account Number | Your full bank account number | 123456789012 |
| Bank Name | Name of your bank | HSBC Hong Kong |
| SWIFT Code | Required for international wire transfers | HSBCHKHHHKH |
| IBAN | If applicable (otherwise repeat account number) | GB12BARC12345612345678 |
| ABA Routing Number | For U.S. banks only (otherwise leave blank) | 026009593 |
| Intermediary Bank | If your bank requires a correspondent/intermediary | Bank of New York Mellon |
| Account Address | Your legal address registered with the bank (must match bank statement) | 22/F, Tower 1, Admiralty Centre, Hong Kong |
| Bank Address | Full address of the bank branch (searchable via Google) | 1 Queen’s Road Central, Central, Hong Kong |
| Signet Wallet | Your blockchain wallet address for deposit/withdrawal routing | 0x1234…abcd |
| Wire Reference | Optional memo for wire transfer instructions | “CNHO John W” |
| Set This Bank as Default | Choose if this is your default withdrawal bank | ✅ Yes / ❌ No |
Step 3: Upload Latest Bank Statement
- Must be issued within the last 3 months
- Must include:
- Your full name (matching KYC)
- Bank name
- Account number
- Account address
- Some transaction history or balance
❗️File formats: PDF, JPG, PNG
❗️Screenshots from apps are not accepted unless official statement is visible
Step 4: Submit for Review
- Double-check all entered details and uploaded documents
- Click “Submit for Review”
- A confirmation email will be sent to you
⏳ Review & Approval
- Review time: 1–3 business days
- Once approved, you will be able to:
- ✅ Deposit CNH
- ✅ Withdraw CNHO
- ✅ Transfer funds
- ❌ Redemption not available until Initialization is completed
⚠️ Important Reminders
- ✅ You may add multiple bank accounts
- 🔁 You may change your default account at any time
- ❌ Redemption of CNHO requires a separate Initialization step (next guide)
- ❌ Mainland China CNY accounts are not supported
- ❌ U.S. tax residents are not supported